In today's fast-paced world, businesses often focus on profits and numbers. However, a heart-centred approach can transform how we connect with customers and employees. This method emphasizes empathy, compassion, and genuine relationships. By putting people first, businesses can create a positive impact that goes beyond the bottom line. The heart-centred approach is not just a trend; it is a powerful strategy that can lead to long-term success. When businesses prioritize huma